In-store Fashion Sales Manager at RevenStrat Integrated Services

RevenStrat is a consultancy and advisory firm focused on helping both startups and established enterprises address their most challenging strategic issues. Our team is committed to guiding clients through disruptive market changes, helping them steer clear of pivotal business errors that could jeopardize their success.

Job Summary

• We are seeking a dynamic and experienced Fashion Sales Manager to lead our retail team and drive sales performance. 
• The successful candidate will combine fashion expertise with strong leadership skills to create an exceptional shopping experience while achieving sales targets and maintaining brand standards.

Sales Management:

• Drive store sales performance to meet and exceed monthly, quarterly, and annual targets
• Develop and implement sales strategies to maximize revenue and profit margins
• Monitor daily sales performance and adjust tactics to optimize results
• Analyze sales data and trends to identify opportunities for growth
• Manage promotional campaigns and seasonal sales events
• Build and maintain relationships with high-value customers and VIP clients.

Team Leadership:

• Recruit, train, and develop sales associates to deliver exceptional customer service
• Create staff schedules and manage labor costs within budget parameters
• Conduct regular team meetings and individual performance reviews
• Motivate and coach team members to achieve individual and team sales goals
• Foster a positive, collaborative work environment focused on results
• Handle employee relations issues and disciplinary actions as needed.

Customer Experience:

• Ensure delivery of outstanding customer service and personal styling assistance
• Handle escalated customer complaints and resolve issues professionally
• Build customer loyalty through personalized service and follow-up
• Train staff on product knowledge and styling techniques
• Maintain awareness of fashion trends and seasonal collections
• Develop relationships with regular customers and maintain client database.

Operations Management:

• Oversee daily store operations including opening, closing, and security procedures
• Manage inventory levels, stock rotation, and merchandise presentation
• Coordinate with visual merchandising team to maintain attractive store displays
• Ensure compliance with company policies, procedures, and brand standards
• Monitor and maintain store cleanliness, organization, and safety standards
• Process returns, exchanges, and special orders efficiently.

Financial Management:

• Manage store budget and control operating expenses
• Monitor gross margins and implement strategies to improve profitability
• Prepare daily, weekly, and monthly sales reports
• Conduct regular inventory counts and manage shrinkage control
• Handle cash management, deposits, and banking procedures
• Track key performance indicators and report to senior management.

Interested and qualified candidates should send their CV to: humanresources@revenstrat.com using the job title as the subject of the email.