Human Resources Manager at Feed the Children

The HR Manager position is responsible for building relationships and partnering with employees and management to meet Feed the Children objectives and serve the mission. The position formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization.

The HRM will provide advice to leadership regarding best practices to maximize employee efficiencies, champion a diverse workforce throughout the employee life cycle, and foster a culture of continuous improvement through performance management.

The successful candidate should have a good understanding of business functions, good communication skills, good interpersonal skills, strategic thinking, and good organizational skills.

• Develop and ensure implementation of HR policies, procedures, and guidelines on issues such as performance management, salaries and benefits, working relations, disciplinary procedures and professional development
• Lead staff recruitment, placement, and contract management processes and respond to unsuccessful candidates.
• Develop orientation schedules and work with relevant supervisors on the orientation of new staff. Conduct staff orientation/induction processes for the HR aspect of the induction.
• Oversee that staff and supervisors develop 90-day and annual objectives on time, and that reviews are conducted, guiding that process where necessary
• Maintain and update efficient and effective filing and retrieval systems to ensure the accurate completion of employee records and HR documents for both separated and new staff.
• Regular updating of staff contacts, organization chart, and strategy.
• Provide HR support and advice to managers, team leaders, and employees.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Formulation and review of the organization’s policies and procedures in accordance with local laws. Stay abreast of labor law changes impacting the operations.
• Support the process of job planning.
• Analyze current workforce capacity and forecast future needs in collaboration with senior leadership.
• Maintain staff knowledge of all workplace policies and facilitate compliance through annual refresher training.
• Regularly review staff job descriptions and guide supervisors on the development of job descriptions (JD) for all staff. Ensure that the JDs are kept up to date.
• Plan, coordinate, and schedule staff training programs, HR, and other significant organizational events.
• Create and update an organizational record of all staff development events (training, team building, courses, seminars, workshops, etc.)
• Manage staff compensation and benefits (Salaries, Pensions, Medical, GL) with integrity and confidentiality and work closely with service providers on arising matters.
• Manage staff conflict, disciplinary, and grievance cases per FEED policy and country laws.
• Prepare payroll and collaborate with the finance department to ensure payroll, payments, and statutory obligations are met on time. This will include the timely submission and proper filing of statutory deductions.
• Provide supervision and oversight to the receptionists/admin assistants, mentoring and coaching them.
• Conduct regular stay interviews and exit interview trend analyses to address retention proactively.
• File NGO annual returns on time and related compliance
• Ensure HR preparedness during emergencies (e.g. backup of employee data, succession plans, remote work protocols).
• Performs a range of strategic and operational tasks not limited to workforce planning, policy management, organizational culture initiatives, HR data reporting, and internal compliance audits, to ensure the HR function remains adaptive and aligned with business goals

Please send your CV, and cover letter, highlighting your suitability for the role to email address: feedinternationaljobs@feedthechildren.org