Job Description
Are you interested in a job that helps your community and makes a difference in people’s lives every day? Consider joining Burlington Housing Authority (BHA) in Burlington, VT to continue BHA's success in promoting innovative solutions that address housing instability challenges facing our diverse population of low-income families and individuals.
Burlington Housing Authority is looking for a full time (40 hours per week) Housing Retention Specialist in our Housing Retention and Services (HRS) department. The Housing Retention Specialist provides assistance to residents who have barriers to maintaining housing and/or subsidy. The Housing Retention Specialist works with residents in Chittenden County for the most part and will occasionally provide support to neighboring regions.
The Housing Retention Specialist works collaboratively with community service agencies and providers in addition to Section 8, Property Management and Inspection Staff and reports to the Director of Housing Retention and Services.
Job Industry
Job Salary Currency
UGXJob Salary Fixed
NoKey Deliverables
- Proactively responds to referrals from a variety of sources to assess need for housing retention services and level of intervention necessary to stabilize housing and/or subsidy
- Coordinates services which are beyond scope of Housing Retention Team and makes appropriate referrals to best support the household
- Identifies financial resources when finances are the sole or partial reason for the potential loss of housing
- Conducts mediation with Landlord/Property Manager and/or neighbors to settle disputes when necessary
- Provides alternative housing search assistance for households which must relocate
- Provides direct retention services which may include housekeeping assistance, hoarding assessment and reduction, accompanying member(s) of household to appointments, providing/coordinating transportation when needed, coordinating services to relocate household
- Works with BHA Inspection Staff to proactively address housekeeping and hoarding situations including assessment, development and follow-through of treatment plan and facilitates communication to Landlord/Property Manager
- Collects and maintains required data and case notes in centralized database
- Other duties as assigned by the Director of Housing Retention and Services
Professional Qualifications
| Industry | Qualification |
|---|---|
| Community Development | Bachelor’s degree with three to five years of experience. Must have experience with diverse and vulnerable populations. Effective verbal and written communication and knowledge of the social services network. Proficiency with Microsoft Office Suite and internet navigation preferred. Excellent organizational skills required. |