Hotel Manager Meliá at Meliá Hotels International

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It’s knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.

It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

• Providing direct support to the GM in designing and implementing projects, programs, strategies, budgets and action plans, assuming the responsibility for the implementation and monitoring them to achieve the established goals.
• Analyze weekly results for accurate financial projections, occupancy based staffing reports and standards set for the hotel brand.
• Ensure decisions and actions are in line with budget guidelines and goals to increase incomes, control costs and identify areas of opportunity to achieve the business plan.
• Identify the deviations reasons/causes to resolve.
• Participate with the GM on the budget development, monthly tracking actions to improve identified areas.
• Encourage teamwork and ongoing communication between all the departments to ensure all staff are aware of their goals, roles and duties. 
• Encourage and guide the Head of Department and Executive Committee to increase employee satisfaction.
• Continually support and develop managers encouraging both short and long-term vision regarding departmental objectives, standards and quality results.
• Ensure that the leadership style of the heads of department and management is aligned with the culture of the organization.
• In coordination with the GM participate in setting departmental goals, monitoring measures taken and following up on the results of the actions plans of each department. 
• Participate in union meetings and assist with union related issues / tasks. 
• Promote training for all the staff in the hotel, giving special emphasis to their professional development within the hotel structure and/or the company in general.
• Assist with daily briefings and lead meetings when the General Manager is unavailable. 
• Continually supervise and evaluate the quality standards and the adequate maintenance and functionality of the facilities, furniture, equipment and cleaning.
• Ensure the proper level of security measures are taken for both guest and team members.
• Analyze, investigate and inform to the GM about customer service complaints received.
• Participate and collaborate actively in implementing the Business Plan and the definition of business strategy.
• Assume the responsibilities and decision making of the hotel operation in the absence of the General Manager.
• Ensure all departmental areas complies with Health and Safety regulations.

CLICK HERE TO APPLY