Head of Field Operations & Strategy at Pika Insights - TheHRHive

TheHRHive - Our client, Pika Insights is building the data and financial inclusion infrastructure to unlock growth for and from Africa’s informal economy. They empower market traders with tools and services that help them run more profitable and resilient businesses, while generating critical data pathways for the private and public sectors.

Job Summary

• We’re seeking a hands-on Field Ops Leader with 5+ years’ direct experience scaling revenue in Nigeria’s informal open markets. You’ll build Pika’s field strategy, lead trader acquisition for the Pika App, and own relationships with trade associations like MATAN.

This role is not for you if:

• Your background is purely in NGOs, formal retail, or hospitality.
• You lack trusted relationships with market stakeholders.
• You haven’t driven tech adoption among informal traders. 
• Salary: N500,000 - N600,000 per month.

• Own MATAN Partnerships: Serve as Pika’s day-to-day lead with the Market Traders Association of Nigeria (MATAN), unlocking trader networks and co-creating growth initiatives.
• Drive Trader Acquisition: Design & execute strategies to onboard informal retailersonto the Pika App annually (both MATAN-affiliated and independent).
• Lead from the Ground Up:  Spend 4 days/week in open markets,coaching field teams, resolving trader issues, and gathering insights.
• Tech Adoption: Champion app usage by demonstrating real business impact.
• Revenue-Oriented KPIs: Hit targets fortrader retention, transaction volume growth and B2B partnership revenue.

Interested and qualified candidates should send their CV to: thehrhive@gmail.com using the job title as the subject of the mail.