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GPS Installation Manager at Mogo Finance

--Powermax General Electrical Merchants Ltd--

Job Description

We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.

We have more than 6 years’ experience providing fin...

Job Industry

Engineering And Technical

Job Salary Currency

KES

Job Salary Fixed

No

Key Deliverables

Process Ownership & Development

  • Take full ownership of the end-to-end GPS installation and re-installation process
  • Analyze existing workflows, identify inefficiencies, and redesign processes for scalability and efficiency
  • Build clear structures, SOPs, and tracking systems where they are missing or insufficient
  • Continuously test, refine, and optimize processes based on data and field feedback

Team Leadership & Capability Building

Lead and develop 3 operational teams:

  •  Admin Team – ensuring accuracy and reliability of system data
  •  Installation Coordinators – managing technicians, training them, and ensuring high-quality installations
  •  Re-installation Coordinators – engaging offline clients and coordinating priority re-installations with branches
  • Set clear expectations and build a performance-driven culture
  • Identify skill gaps and implement training and development plans
  • Empower teams to follow structured processes while maintaining flexibility where needed

Performance, Quality & Problem Solving

  • Define and track key KPIs (e.g., installation turnaround time, GPS uptime, re-installation success rate)
  • Use data to identify root causes of issues, not just symptoms
  • Actively troubleshoot operational challenges and implement sustainable fixes
  • Ensure consistent quality of installations across all regions

Professional Qualifications

Industry Qualification
Engineering And Technical Enjoys building processes from scratch and improving broken ones Is comfortable working in fast-changing, sometimes unstructured environments Thinks in terms of systems, root causes, and long-term solutions Takes ownership and drives initiatives independently

Essential Qualities

Essential Qualities
  • Proven experience in operations or process management
  • Strong leadership experience managing multi-layered or distributed teams
  • Experience coordinating field or regional operations
  • Strong analytical and problem-solving mindset
  • Ability to turn ambiguity into clear structure and execution
  • Excellent communication and stakeholder management skills
  • Bachelors Degree/ Diploma in Engineering or any related Technical Field.

Application Process

Close Date

01/04/2026

Apply Now!