Job Description
- The Front Desk Officer serves as the first point of contact for visitors, clients, and callers, ensuring a professional and welcoming experience while providing administrative support to maintain smooth office operations.
Job Industry
Administrative and Support Services
Job Salary Currency
NGNJob Salary Fixed
NoKey Deliverables
- Greet visitors, clients, and guests warmly; direct them appropriately and maintain visitor logs.
- Answer, screen, and direct phone calls, emails, and inquiries promptly and professionally.
- Manage appointment scheduling, calendars, and meeting room bookings for staff.
- Handle incoming and outgoing mail, packages, and deliveries efficiently.
- Perform administrative tasks such as data entry, filing, photocopying, and office supply monitoring.
- Maintain a tidy and organized front desk area; report maintenance issues promptly.
- Assist with basic client support, event coordination, and other ad-hoc duties as needed.
Professional Qualifications
| Industry | Qualification |
|---|---|
| Administrative and Support Services | Bachelor's degree or HND in any related field (NYSC discharge certificate required). 1-2 years of experience in a front desk, receptionist, or customer service role, preferably in hospitality or services. Excellent verbal and written communication skills with a professional demeanor. Proficiency in MS Office Suite, Google Workspace, and basic office equipment (printers, scanners). Strong organizational skills, multitasking ability, and attention to detail. Friendly, approachable personality with a customer-service focus. |
Application Process
Interested and qualified candidates should send their CV and a cover letter to: vacancies@genesisgroupng.com using "Front Desk Officer Application" as the subject of the email.
Close Date
08/05/2026