Job Description
Do you have a passion for high-quality, high-impact training? Educate! is looking for an experienced and detail-oriented EXP Training Coordinator to be the driving force behind training excellence across the EXP product. This role is responsible for the end-to-end coordination, execution, and quality stewardship of all EXP trainings, from mentor induction to in-term delivery. You will ensure every training session is executed with the fidelity and quality defined by the EXP learning experience, using data to monitor performance, enforce standards, and ensure the program maintains its high bar for quality on the frontline. If you thrive in a fast-paced environment and are committed to maintaining consistent, high-quality programming that impacts youth, this role is for you.
Job Industry
Job Salary Currency
UGXJob Salary Fixed
NoKey Deliverables
Training Execution & Quality Stewardship (40%)
- Trainings across regions are delivered consistently to the intended quality standard.
- Mentors demonstrate readiness and confidence before deployment and during delivery.
- Training quality issues are identified early and addressed before they become systemic.
- There is visible consistency in how EXP trainings feel and are experienced on the ground.
End-to-End Training Project Management (30%)
- All EXP trainings are delivered on time, within budget, and with clear ownership.
- Training plans are well-planned, well-coordinated, and executed in the field.
- Dependencies across teams are anticipated and managed proactively.
- Training-related risks are surfaced early and mitigated effectively.
Data-Driven Training Monitoring, Learning & Enforcement (20%)
- Training quality decisions are grounded in clear data and evidence.
- Dashboards and monitoring tools are actively used to manage training performance.
- Persistent quality issues trigger timely and appropriate corrective action.
Training Experiments Execution & Product Collaboration (10%)
- Training-related experiments are executed reliably and as designed on the ground.
- Field execution of experiments is consistent enough to produce usable signals.
- Product teams receive clean, timely insights from training execution, not noisy or anecdotal feedback.
- Clear ownership exists between Product (design and analysis) and Implementation (execution).
Professional Qualifications
| Industry | Qualification |
|---|---|
| Educational Services | Undergraduate degree in Education or related fields Strong experience in training delivery, facilitation, or training quality management. Demonstrated ability to manage complex, cross-functional projects. High ownership and follow-through. Comfortable with ambiguity but disciplined about standards. Respected communicator who can influence without formal line management. Detail-oriented without losing sight of the overall experience. Calm under pressure and willing to make hard calls when quality is at risk. Willingness to be in the field for extended periods of time, conducting or overseeing training. Ability to work with data and dashboards to inform decisions. |