Ecosystem Coordinator (Uganda) at Tiko Operations

Would you enjoy working closely with different actors in the Tiko ecosystem to help solve any issues or answer any questions that they may have? Continue reading to find out more about our Ecosystem Coordinator role in Uganda! 

The Company

Tiko inspires futures where girls and young women take charge of their sexual and reproductive choices, with the freedom to shape their lives. Founded in 2014, Tiko is an African nonprofit organisation that enhances the potential and fosters the resilience of adolescent girls and young women (AGYW) in Sub-Saharan Africa by addressing the critical “Triple Threat”: early pregnancy, HIV, and sexual and gender-based violence (SGBV). Tiko has developed its own unique girl-centric technology platform to unite an ecosystem of existing, established partners to provide an environment enabling girls to choose when, where and how they meet their health and wellbeing needs. Leveraging this technology-enabled, community-driven approach, Tiko collaborates with local and national health systems to drive sustainable, transformative change. Tiko operates in seven countries including Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, Zambia and Nigeria.

Tiko has offices in South Africa, Kenya, Ethiopia, the Netherlands and Portugal. Globally, our team consists of +230 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young, and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about what being part of Tiko is like here.

For this role, we are looking for applicants based in Uganda.

The Job

The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first line non-technical questions that they may have. You and your team will also visit ecosystems across the country to do regular in-person check ups with actors.

About you

You are tech-savvy and proficient in mobile, messaging and use of applications. You have brilliant interpersonal skills and are able to work well in a team. You're a problem solver, who has the ability to innovate and improve the way that work is done. 

Recruitment Process

Introductory call with recruiter | First Interview with Tech Team | Technical Challenge | Final interview with the Tech Team

The Rewards

At Tiko we believe in being open, also when it comes to salaries. The monthly salary bracket for this position is UGX4,595,439 to UGX4,882,652 gross per month, plus benefits. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.

• Responding to questions asked by actors across ecosystems via phone, internet and other sources. You'll solve any issues within your capabilities and escalate any other issues to the right internal team. 
• Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues.
• Coordinating activities with other field teams to ensure that work runs smoothly and effectively. 
• Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures. 
• Mapping and setting up new Tiko ecosystems and finding and contracting all new actors 

CLICK HERE TO APPLY