Direct Sales Staff

• Acquire new individual customers and merchants through appointments, referrals and door-to-door canvassing within the assigned branch territory.
• Open bank accounts for new customers and ensure collection and submission of account opening fees to branches.
• Onboard merchants onto QR code payment solutions and drive activation and usage.
• Sell and support Merchant POS devices to SMEs and retail merchants, ensuring active transaction volumes.
• Market and sell salaried workers’ loans to eligible customers, including payroll-linked and parastatals penetration.
• Register customers on NMB Mkononi and educate them on self-service digital banking channels.
• Ensure all accounts, merchants, and loan applications meet KYC, credit and compliance requirements as per bank policies.
• Meet or exceed assigned weekly, monthly, and annual sales targets for accounts, merchant solutions and loans.
• Generate leads, upsell, and cross-sell bank products including deposits, payments, and lending solutions.
• Participate in sales campaigns, special projects and promotional events.
• Build repeat business through continuous relationship management with customers and merchants.
• Provide market intelligence to management on customer needs, competitor activity, and pricing opportunities.
• Ensure proper safeguarding and use of working tools and marketing materials.
• Continuously enhance product knowledge and sales presentation skills while avoiding miss-selling.
• Perform any other duties as assigned by management

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