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Dealer Support Consultant at OLX

--Powermax General Electrical Merchants Ltd--

Job Description

If you have a vision and are passionate about the same things we are, we'd love to meet you!

At AutoTrader, we put much effort into creating an environment that will produce world-class solutions. We allow team members to take ownership of their work and see it through from beginning to end whilst drawing on the team's collective experience. As a team, we discuss problems, brainstorm, and settle on the best solution.

Based in Randburg, Johannesburg, we are affiliated with the global OLX organization.

We are always on the lookout for ambitious and passionate people to join our team.

At OLX, we work together to build a more sustainable world through trade.

We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, AutoTrader, Property24.

Join OLX and see how far you can go.

Are you an expert in providing excellent customer service, then you might want to join our team.

Job Industry

Software Engineering, Programming

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Oversee and optimize each dealer’s Autotrader profile to maximize visibility and effectiveness.- Ensure that the dealers profiles have been kept updated
  • Regularly update dealer profiles to maintain accuracy and relevance.
  • Analyse market trends and demand data to recommend effective stocking strategies for commercial vehicles.
  • Address customer inquiries promptly to maintain high levels of service excellence and satisfaction. Assisting with any Invoice related queries
  • Ensure all tasks are performed within agreed service levels to consistently meet performance standards.

Essential Qualities

Essential Qualities
  • Detail oriented
  • Excellent communication skills both verbal and written
  • Excellent application of telephone etiquette
  • Ability to work independently and within a team
  • Ability to work under pressure
  • Ability to multitask
  • Customer service skills – handling difficult conversations, building rapport with people, etc.
  • Fully computer literate – ability to navigate different online platforms, solid use and understanding of web/online tools/sites etc.
  • Excellent MS office/Google doc skills
  • Matric / Grade 12
  • Minimum - 2 years’ experience: Admin and Customer Support

Special Benefits for this Position

  • If you have a vision and are passionate about the same things we are, we'd love to meet you!
  • At AutoTrader, we put much effort into creating an environment that will produce world-class solutions. We allow team members to take ownership of their work and see it through from beginning to end whilst drawing on the team's collective experience. As a team, we discuss problems, brainstorm, and settle on the best solution.
  • Based in Randburg, Johannesburg, we are affiliated with the global OLX organization.
  • We are always on the lookout for ambitious and passionate people to join our team.

Application Process

Close Date

15/11/2025

Apply Now!