Customer Service Representative at Equinoxx Power Engineering Limited

Equinoxx Power Engineering Limited - Perkins Generator, FG wilson UK, Power Transformer has given Equinoxx Power Engineering as an engineering support and sales company which specialty in Engineering Services, Sales & Servicing of Generators,Heavy duty equipment,Power systems, Inverter, Transformers sales and installations, Safety, Cooling and Air conditional & Industrial Equipment, and General Contract.

Customer Service Responsibilities list:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Interested and qualified candidates should send their CV to: equinoxxpowerengineeringltd@gmail.com using the job title as the subject of the mail.