Customer Service at Hope Microcredit February 2026

--Powermax General Electrical Merchants Ltd--

Job Description

The Customer Service Officer will be responsible for providing excellent support to clients, handling inquiries, resolving complaints, and ensuring a positive customer experience. The role includes responding to customer requests across multiple channels, maintaining accurate records, and supporting the smooth delivery of company services.

Job Industry

Customer Relationship Management (CRM)

Job Salary Currency

Job Salary Fixed

No

Key Deliverables


Essential Qualities

Essential Qualities
  • Proven experience in customer service or client support
  • Strong communication and interpersonal skills
  • Ability to handle customer inquiries and complaints professionally
  • Basic computer skills and familiarity with office software
  • Problem-solving mindset with attention to detail
  • At least 1 year of experience in a similar role

Application Process

Interested candidates should submit their CV to the following email addresses:

  • hr.hopemicrocredit@gmail.com
  • hellomikopo@gmail.com
  • hr@hopemicrocredit.co.tz

Close Date

01/03/2026