Customer Service Administrator at AECI

Receive and process export sales orders, ensuring accuracy of orders and issuing of quotes, invoices, maintain sales records and liaising with shipping departments, warehousing and logistics of order deliveries.

• Receiving and processing of incoming export orders,
• Export sales invoicing,
• Assist with local sales processing when needed,
• Timeous billing of orders,
• Expediting orders through internal liaison,
• Filing of all local sales documentation,
• Prepare quotations in response to customer enquiries,
• Comply with governance and established policies, systems, procedures and practices,
• Provide sales support for frontend team,
• Communicate with shipping/logistics/warehousing and supply planning to ensure consistent updates to customers on all aspects of orders,
• Comply with Safety, Health and Environmental Standards

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