Country IT Manager / Country IT Manager - Kinshasa

• Lead the local IT team and ensure the proper functioning of the platform in your country.
• To link headquarters and field operations.

 TECHNICAL SKILLS

• Knowledge of local payment and mobile money systems.
• Integration architecture (API, files).
• Monitoring and incident management.
• Knowledge of the local telecom ecosystem.
• Country's fintech regulations.

 BEHAVIORAL SKILLS

• Local leadership and autonomy.
• Headquarters-field communication.
• Local partner management.
• Field problem solving.
• Cultural adaptability.

 TRAINING & EXPERIENCE

• IT Engineer. 7+ years of experience including 3+ in management.
• Knowledge of the local market is essential.

 
 Key Performance Indicators (KPIs)

• Local platform availability > 99.9%.
• SLA partners respected.
• Incidents resolved locally > 80%.
• Local partner satisfaction > 4/5.
• Local budget respected.

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