Job Description
Keep track of devices and report on any offline devices.
Job Industry
IT Services and IT Consulting
Job Salary Currency
KESJob Salary Fixed
NoKey Deliverables
Take full responsibility for dealing with relevant customer complaints, queries and requests for information.
• Ensure reports are shared as agreed without failure.
• Ensure that an appropriate and adequate investigation takes place in all issues reported through the department.
• Ensure TAT is followed appropriately.
• Assist fleet support team in linking and delinking during weekends and past working hours.
• Confirm tracking status of units installed by technician after linking.
• Sending commands to all offline vehicles.
• Ensure all tracking status of all high alert vehicles is communicated to business source.
• Any other duty allocated to you by your supervisor.
Professional Qualifications
| Industry | Qualification |
|---|---|
| IT Services and IT Consulting | Degree or Diploma in IT or related field. • 1 year of experience in the related field. |
Essential Qualities
| Essential Qualities |
|---|
|
Good team player.
• Excellent interpersonal skills
• Good decision making and problem-solving skills.
• Integrity and reliability.
• Strong communication skills.
• Be able to work with deadlines hence have good organizational and time management skills.
• Customer service skills
|
Application Process
Close Date
24/03/2026