Apply Now!

Cluster Learning and Development Manager

--Powermax General Electrical Merchants Ltd--

Job Description

The Novotel Lubumbashi, with its 120 rooms and suites offering breathtaking views of Lake Kipopo, its refined restaurants, its rooftop bar and its modern spaces, is the new must-visit address for business and leisure stays.The newly opened Novotel Kolwezi has established itself as a contemporary landmark in the copper capital. With its comfortable rooms, unique heated pool (the only one of its kind in the city), wellness area, and fully equipped seminar rooms, it caters to the needs of both business and leisure travelers.Together, these two strategic addresses strengthen the Accor group's presence in the region and establish themselves as major players in the upscale hotel industry in the DRC.

Job Industry

Business Development, Sales, Marketing and Retail

Job Salary Currency

CDF

Job Salary Fixed

No

Key Deliverables

  • Conduct an annual analysis of training needs
  • Integrate the hotel's training strategy into the hotel's overall business strategy
  • Ensure coordination with department heads to facilitate the identification of training opportunities available to employees
  • Identify internal and external training resources and optimize the budget
  • Integrate customer information into the strategy
  • Understanding the impact of the key components of a successful hotel: employees, guests, owners, and profits
  • Manage and implement the company's training programs, and lead training sessions using teaching methods adapted to an adult audience.
  • Possessing skills in the areas of public speaking and presentation
  • Develop and/or adapt training programs to meet the evolving needs of the hotel (including course outlines, participant materials, working documentation, and user manuals)
  • Offer training courses designed to support quality standards
  • Maximize learning by providing a creative and stimulating environment during the
  • training sessions
  • To take a share of responsibility in the integration and orientation process for new employees
  • To provide assistance in the implementation of new policies, procedures and standards

Professional Qualifications

Industry Qualification
Business Development, Sales, Marketing and Retail Master's degree or equivalent Minimum 2 years of experience in designing and delivering training courses, ideally in a hotel or tourism environment. Excellent communication skills, both oral and written, with the ability to clearly convey complex information. Strong team spirit combined with strong initiative, able to work effectively collaboratively while also being able to make autonomous decisions. Strong sense of organization and ability to manage multiple tasks and priorities simultaneously. Proficiency in common computer tools (office suite, training software, etc.).

Application Process

Close Date

28/02/2026

Apply Now!