Job Description
Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. For customers, building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days, not years all for one monthly cost.
Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.
We work with many globally recognised clients, particularly within sport, so if you're a sporting fan this could be a great fit!
Job Industry
Job Salary Currency
SARJob Salary Fixed
NoKey Deliverables
- Owning day-to-day execution for a key client relationship
- Driving onboarding, configuration, feature rollouts, updates, and ongoing initiatives
- Translating client needs into clear actions, priorities, and next steps
- Working closely with engineering and product teams to unblock progress
- Investigating delivery or technical issues to understand root causes
- Managing short-notice client requests and shifting priorities
- Using AI tools to accelerate investigation, documentation, analysis, and delivery workflows
- Maintaining clear visibility on status, risks, and next actions
- Improving internal processes, documentation, and delivery playbooks over time
- Taking responsibility for outcomes, even when requirements evolve or are initially unclear
Professional Qualifications
| Industry | Qualification |
|---|---|
| Customer Relationship Management (CRM) | Experience in a hands-on role such as client operations, product operations, implementation, delivery, or technical account management Strong sense of ownership and accountability Comfort working with technical or complex systems, even if you’re not an engineer Comfort using AI tools to work more efficiently, or a clear willingness to adopt them quickly Ability to operate effectively in ambiguous or fast-moving situations Clear communicator with both technical and non-technical stakeholders Ability to manage multiple priorities without losing momentum |