Job Description
About our company
Unicaf is the leading online platform providing affordable, quality higher education to underserved markets, in collaboration with renowned universities in the UK, USA, Europe and Africa.
Job Industry
Customer Service & Support
Job Salary Currency
CDFJob Salary Fixed
NoKey Deliverables
Maintain and provide superior customer service by phone.
• Make phone calls.
• Send emails to potential customers.
• Provide customers with information about products and services.
• Process documents, forms, and applications.
• Identify and escalate priority issues.
Professional Qualifications
| Industry | Qualification |
|---|---|
| Customer Service & Support | The candidate must hold a bachelor's degree or equivalent. • Previous experience in a similar role will be considered a significant advantage. • Excellent written and verbal communication skills in French are essential. • Excellent written and verbal communication skills in English would be considered an advantage. • Excellent conversational, written, and oral communication skills are essential. • Excellent computer skills. • Ability to consistently achieve all sales targets set by the Sales Manager. • Ability to work effectively both independently and as part of a team. • Attention to detail. • Excellent time management skills. |
Application Process
Close Date
06/06/2026