Business Process Implementer at TotalEnergies

Context & Environment

• Growing and changing Business requiring quick adaptation. 
• Meeting reporting deadlines.
• Necessity for formalization.
• Contact with IT, key users of each department (HR, NETWORK, GT, SPECIALITIES, LOGISTICS, LUBRICANTS, CORPORATE)

• HSEQ: Respect for the Golden rules and all the HSE rules and standards of TOTAL by all the staff, contractors, customers…
• Create, monitor and ensure good testing of support tickets for existing applications.
• Manage Evolution projects for existing applications
• Be single point of contact of head office for application evolution
• Manage implementation of new applications
• For all projects ensure the following.
• Liaise with Each department to formalize business specifications,
• Liaise with local IT team for technical specifications,
• Create tickets and follow implementation by support team,
• Answer to the questions of support team, BPO and MPOs,
• Ensure correct testing by key users,
• Obtain final validation by key users,
• Ensure formalization or modification of procedures following new projects,
• Follow up project go live.
• Prepare and publish regular Reporting with projects and tickets status
• Responsible for posting and monitoring stock for both Transit and Local.
• Material master data management
• To be involved in preparations of budgets and long-term plan
• Responsible for preparing the daily product cost report and providing clarifications when necessary.
• To implement local cost agility program
• Act as primary point of contact for the Affiliates KPIs such 
  • MAMBO 
  • NETWORK CONTRIBUTION ACCOUNT (NCA)
  • PCA AND COPA 
  • SALSA
• Any other duties that may be assigned by the supervisor and manager. 

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