Business Operations Coordinator at University of Cambridge

Are you an organised, detail-oriented professional with a passion for improving processes and enabling great teamwork? This is an exciting opportunity to join a collaborative operations environment that supports the delivery of innovative online learning experiences to learners and organisations around the world.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role  

As a Business Operations Coordinator, you will support and streamline key administrative and operational processes across the Cambridge Online Education department. Working collaboratively with colleagues in Operations, Marketing, Commercial, and Propositions, you will help improve efficiency and support revenue-generating activities.

About you

You are proactive, organised, and comfortable working with financial and administrative systems. You have excellent attention to detail, strong communication skills, and thrive in a collaborative, rapidly evolving environment.

You will also have:

• Experience in business operations, finance, or administrative support.
• Strong digital literacy and proficiency with Microsoft Excel and related tools.
• Familiarity with SAP or similar financial systems (desirable).
• A problem-solving mindset with the ability to identify and deliver improvements.

If you are motivated by making processes work better and enjoy working with a supportive, global team, we would like to hear from you.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

our responsibilities will include:

• Managing invoicing workflows and maintaining accurate financial records.
• Supporting marketing and commercial initiatives, such as discount codes and partner onboarding.
• Assisting with learner enrolments and onboarding experiences.
• Acting as a point of contact for finance-related queries and providing guidance on systems and tools.
• Identifying and implementing process improvements to enhance cross-team collaboration and service delivery.

This role will provide operational continuity and support across global time zones, contributing directly to departmental growth and success.

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 24 days of annual leave (excluding public holidays)
• Medical aid contribution
• Group pension scheme contribution
• Discretionary annual bonuses
• Death and disability insurance

We are a hybrid working organisation, and we offer a range of flexible working options from day one.

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