Job Description
Recruitment and Management of borrowing customers under Micro-SME segment (Kua Nasi, Agriculture & LaRiba) and ensure growth of quality loan portfolio as per Bank’s Credit policy and Product Procedure Manuals.
Job Industry
Job Salary Currency
Job Salary Fixed
NoKey Deliverables
Growth of quality loan portfolio (Branch targets)
- Onboarding of eligible borrowing customers as per Product Procedure Manuals
- Follow up on pipelines/sale leads to ensure maturity within agreed TAT.
- Identify, explore, and negotiate business (lending) opportunities with existing and new and customers.
- Engaging with external and internal business stakeholders to ensure that the Bank’s interests are properly presented and safeguarded.
Credit underwriting functions
- Receive and review Credit applications and ensure compliance to approved checklist of required documents.
- Liaise with CRC members to ensure eligible customers are visited to validate the information submitted, business and collaterals provided.
- Assessment (credit appraisal) of Micro-SME credit applications to determine creditworthiness for Bank’s financing in-line with Product Procedure Manuals.
- Ensure all credit applications forwarded to HQ for approval were reviewed, discussed, and deliberated by CRC (as per Product Procedure)
- Attend/address all issues or queries raised by HQ (Retail credit/Business) in collaboration with CRC without compromising procedure.
Loan Portfolio Management
- Ensure approved loans adhere to approved terms and conditions.
- Ensure post disbursement business visits are made to confirm fund utilization and report/take necessary action where deviation occurs.
- Ensure customers’ visits are made and reports are prepared as per the Bank’s guidelines.
- Ensure proper documentation and record keeping of all approved credit application documents at branch.
- Facilitate timely renewal/refinancing of eligible existing facilities.
- Review loan portfolio and recommend appropriate interventions to ensure it performs in line with approved performance indicators and targets.
- Help branch to devise and execute turnaround or recovery measures geared to improve quality of loan portfolio.
Deposit mobilization & Cross selling
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- Mobilize deposits from new and existing Micro-SME customers under KUA NASI, NBC Shambani and La Riba segments.
- Cross selling of Bank’s existing and new products & services Support Liaison role between internal and external stakeholders
Capacity building
- Conduct mass marketing/training with customers (potential & existing)
- Conduct products awareness sessions with branches or external customers
Relationship management & Advisory function
- Develop and maintain business relationships with customers on the Bank’s behalf.
- Customer advisor on various business or lending requirements and devise proper credit structuring.
Reporting & Meeting attendance
- Compulsory attendance at CRC, Loan delinquency and collections meetings etc as directed by authority.
- Preparation and submitting of standard periodic reports or any report as required by managemen
Essential Qualities
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Experience required.
Qualifications Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Customer Excellence – Service Management (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets some of the requirements and would need further development)
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