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Business Development Manager at Santam

--Powermax General Electrical Merchants Ltd--

Job Description

To build, maintain, and solidify relationships with Key Brokers, representing all lines of business within Santam Specialist Solutions (SSS). This strategic role is focused on leading & driving key business development objectives to achieve the Strategic Goals and delivering on primary KPIs through a holistic and collaborative approach across the organization.  

Job Industry

Business Management /Business Advisory

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  1. Engagement: Building and Solidifying Relationships (35%)
  • Communicate the SSS message to our intermediary market, including team & people updates, product updates, and risk appetite.
  • Actively listen to our intermediaries to gather feedback on expectations, problems, service, and market intelligence (changes, competitor analysis, rate changes, and opportunities).
  • Creating Broker profiles with a comprehensive analysis to understand the broker holistically:
    • Strategic Objectives: Understand the broker's own business goals, target markets, and growth ambitions.
    • Financial & Operational Metrics: Analyze their GWP, client portfolio size, areas of specialty, and operational strengths.
    • Current Relationship Mapping: Assess the volume of business placed with us, the specific clusters/products used, and our overall share of their wallet.
    • Key Personnel & Structure: Identify decision-makers, influencers, and day-to-day operatives within the broker firm.
    • Competitor Landscape: Determine which other insurers they use, the competitor's share, and the perceived strengths/weaknesses of those relationships.
    • Perception & Feedback: Gauge their view of our service, underwriting appetite, competitiveness, and overall value proposition.

 

2. Business Development: Transactional Focus (45%)

  • New Business: Identify and validate true cross-sell opportunities through a review of the Top renewals per business unit/cluster.
  • Retention: Work with Business Unit Heads to promote business retention and packaging of SSS offerings within appetite, ensuring clarity on strategic accounts and timeous access to renewal lists.
  • Lost Business: Analyze lost business data to understand market positioning and inform strategies to re-obtain submissions.
  • Build, manage, and optimize a pipeline of prospects, tracking progress and forecasting accurately.
  • Drive business development visits to establish new relationships and maintain the existing broker network.
  • Implement structured engagements with agendas, action items, and tracking, maintaining records in shared folders/systems.

 

3. Business Intelligence and Data: Reporting Focus (20%)

  • Conduct monthly, quarterly, half-year, and full-year analysis, concluding data and present agreed reports to management.
  • Deliver Monthly, Quarterly, Half-year & Full Year feedback to Head of Business Development SA, including:
    • GWP Data (New Business, Lost Business, Retention Ratios).
    • Competitor Feedback (new entrants, exits, key personnel changes, products/capacity).
    • Cross-sell opportunities.

Essential Qualities

Essential Qualities
  • Insurance-related qualification or relevant degree.
  • FAIS Compliant
  • Regulatory exam compliance.
  • 5 to 10 years' experience in Business Development in a Strategic role involving Specialist and/or Niche classes of insurance.
  • Experienced in maintaining and growing a profitable portfolio of Corporate/Commercial Insurance.
  • Insurance-related qualification or relevant degree.
  • Core ability to think and act on a strategic level.
  • Technical ability across various specialist insurance product lines.
  • Excellent interpersonal skills to develop and maintain understanding and working relationships with key selected brokers at all levels.
  • Ability to identify new business and target cross-sell opportunities with a focused strategy.
  • Proficiency in leveraging data and analytics tools to update dashboards and derive insights.
  • Strong analytical skills for pipeline management, data analysis, and reporting.
  • Ability to co-ordinate monthly and quarterly internal/cross-cluster meetings to ensure strategic alignment.
  • Maintain a working knowledge of targeted industry groups and underwriting appetites.

 

Strategy and Collaboration:

  • Assist in formulating, implementing, and coordinating a business development strategy as agreed with Clusters.
  • Proactively lead all engagements specific to business development.
  • Co-ordinate collaboration between respective Clusters to lead the pipeline management process.
  • Work hand-in-hand with the Business Head to refine strategy, prioritize targets, and ensure alignment with company goals.
  • Assist in preparing a budget for the relevant business/cluster area that aligns with the overall SSS strategy for growth and financial sustainability.
  • Adhere to the approved budget through the generation of income and control of expenses, complying with internal expense policies.

Application Process

Close Date

15/09/2025

Apply Now!