Job Description
Job Industry
Retail Trade
Job Salary Currency
NGNJob Salary Fixed
NoKey Deliverables
- Receive and process online customer orders promptly, ensuring quick fulfilment and seamless service delivery.
- Work closely with the Content Creator to develop and implement strategies that drive traffic to the website and online platforms.
- Ensure that all products are properly listed, regularly updated, and visible across digital channels.
- Monitor online customer behaviour and sales trends to improve engagement and conversion.
- Build and maintain strong relationships with customers, ensuring timely feedback and follow-up.
- Identify opportunities to grow online sales and expand the supermarket’s digital presence.
- Prepare and submit periodic reports on online sales performance, customer orders, and digital growth metrics.
- Ensure strict adherence to company policies, service standards, and operational procedures.
Professional Qualifications
| Industry | Qualification |
|---|---|
| Retail Trade | Educational Qualification: Minimum of a B.Sc or HND in Business Administration, Marketing, Economics, or any related field. Relevant E-Commerce Experience: Candidates must have hands-on experience working with reputable e-commerce or online retail companies in Nigeria. Prior engagement with organizations such as Jumia, Konga, Jiji, Paystack, Flutterwave, or other well-known digital service platforms will be a strong advantage. Business & Sales Expertise: Proven experience in business development, e-commerce operations, online sales, or digital marketing within a retail or FMCG environment is required. Order & Customer Management: Demonstrated ability to manage online customer orders, oversee timely fulfilment, and maintain high levels of customer satisfaction. Digital Collaboration: Ability to work closely with the Content Creator to increase website traffic and improve product visibility across all digital channels. Online Merchandising Skills: Strong knowledge of product listing processes, online merchandising techniques, and customer conversion strategies. Communication & Organizational Skills: Excellent communication, multitasking, and time-management abilities. Technical Competence: Basic understanding of CRM systems, social media platforms, and online sales tools will be an added advantage. |
Application Process
Interested and qualified candidates should send their CV to: recruitment@thelabelstores.com using the Job Title as the subject of the email.
Close Date
10/02/2026