Burundi Inventory and Warehouse Operations Specialist

Seeking a strategic logistics leader to design and scale inventory systems. Drive operational excellence and risk mitigation to increase impact per farmer and support nationwide growth through efficient warehouse operations.

Inventory Management & Controls

• Oversee inventory storage, handling, and control processes across all warehouses nationwide.
• Ensure warehouses are adequately equipped, resourced, and compliant with OAF operational and safety standards.
• Enforce and monitor 5S compliance across all warehouses, using 5S scores as a core performance metric.
• Monitor inventory quality and lead corrective actions to maintain product standards.
• Own inventory data accuracy by ensuring timely and accurate monthly reconciliations across all sites.
• Lead root cause analysis (RCA) for discrepancies, losses, and process failures.
• Ensure corrective actions from RCA are implemented within one month to prevent recurring issues.

Product Life Cycle & After-Sales Support

• Oversee the collection, testing, and resolution of faulty units across all storage facilities within defined SLAs.
• Design and implement warranty and after-sales processes that improve farmer and customer experience while limiting supply chain complexity, in line with OAF standards.
• Maintain accurate and complete records of warranty claims and resolutions.
• Lead reconditioning initiatives for damaged or returned products (e.g., fertilizer), including management of external partnerships.
• Oversee disposal and destruction of unusable inventory in collaboration with GSC and GR

Technical Leadership, Coaching & Capacity Building:

• Serve as the senior technical on inventory management, warehouse controls, and reconciliation processes.
• Provide technical leadership and coaching to Warehouse Managers, Senior Coordinators, and Specialists to strengthen execution quality.
• Design and continuously improve performance management frameworks, SOPs, and tools for warehouse operations.
• Lead complex problem-solving initiatives and support teams in resolving high-risk or cross-warehouse issues.
• Guide workforce planning and org design for warehouse and inventory functions in line with program growth.
• Manage the data team and Warehouses Senior Coordinators  (JL5-JL7) and  indirect report (JL3 to JL4)

Reporting, Monitoring & Cross-Functional Collaboration

• Implement and maintain systems to track warehouse and logistics performance metrics.
• Produce regular management reports highlighting performance, risks, and improvement areas.
• Partner closely with Finance, Internal Audit, GSC , and TECH teams to improve data accuracy, controls, and adherence to standards.
• Ensure timely follow-up on audit findings and inventory-related risk mitigation actions.

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