Branch Administrator at Branch Administrator

Novamarine, a division of Sturrock Grindrod Maritime, is looking to secure the permanent services of a Branch Administrator at its Durban branch. All suitably qualified and experienced candidates are invited to apply.

The Branch Administrator will play a critical role in supporting the daily operations of the branch, ensuring compliance with industry regulations, maintaining accurate records, and delivering exceptional customer service.

• Manage all administrative functions of the branch, including office supplies, filing systems, and communications.
• Handle incoming calls, emails, and customer enquiries professionally and promptly.
• Schedule service appointments and coordinate with technicians and service teams.
• Process customer orders, service requests, and quotations on the CRM system.
• Maintain customer records, contracts, and certification documentation.
• Follow up with clients regarding service updates, product deliveries, and invoicing queries.
• Completion of customs and clearing instructions.
• Follow up on outstanding quotations and annual service requirements.
• Completing of Quotations and Tender documents.
• Ensure accurate documentation is maintained for marine safety inspections, service reports, and regulatory compliance (SAMSA / BV / SABS).
• Maintain up-to-date certifications for safety equipment and personnel.
• Monitor and track expiry dates for safety equipment and notify customers accordingly.
• Assist in tracking inventory including life rafts, immersion suits, fire extinguishers, and life raft spares.
• Coordinate shipping, receiving, and handling of stock equipment.
• Liaise with Cape Town Stores to always ensure stock availability.
• Assist in processing Quotes, Sales Orders and Invoices.
• Reconcile petty cash and support end-of-month financial reporting for the branch.

CLICK HERE TO APPLY