Administrative Assistant & Receptionist -Garissa at Inkomoko

ABOUT INKOMOKO 

Inkomoko supports African entrepreneurs to grow their businesses to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest lender to refugee entrepreneurs in Africa, and named by the Financial Times (June 2025) as the 8th fastest growing company in Africa.

Inkomoko has 750+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. 

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible. 
• Improvement: be humble, engage in continuous growth through open & accurate feedback.
• Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
• We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, urang babarengan.

Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply. 

Inkomoko is looking for a responsible Administrative Assistant & Receptionist to support the team at the front desk and provide professional administrative support to the company. 

Specific responsibilities include:

Receptionist Duties (30% Time) 

• Ensure the office is open and closed on time 
• Complete administrative tasks while at the front desk throughout the day, including filing, photocopying, scanning, etc.
• Warmly greet visitors to a professional and welcoming front office/receptionist area, with all necessary stationery and material (e.g. pens, forms, and brochures), coffee, etc
• Answer, screen, and forward incoming phone calls and provide accurate information in person and via phone/email 

Facilities Management (20% Time) 

• Office supply management - monitors all office supplies, including the procurement processes that are followed to support timely orders, documentation, and payment.  
• Communicate to the supervisor in case of any repairs or maintenance required. 
• Reserve and prepare rooms for meetings – must be on time before meeting start, including  tech 
• Work with the Security team to ensure that all facilities are safe and secure for staff, including fire exits, etc
• Maintain a clean office environment and ensure that all offices, entrances, and rooms are kept clean daily.
• Support the supervision of the cleaning staff and contribute as needed to also cleaning duties on occasion to meet the needs of the office.
• Support the additional offices throughout the country of operation 

Administration & Operations (50% Time) 

• Assist with visitor travel needs, including arranging visas, flights, transport, hotel bookings, SIM cards, and more
• Run office errands, including moving documents to the bank, and others as needed with discretion and professionalism.
• Assist with car bookings and taxi platforms
• Support finance needs, especially as it relates to office administration, including vendor payments, gathering bids for procurement, etc
• Other duties as may be assigned from time by your supervisor 

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

• Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
• Opportunity to work with a talented, passionate, and committed team of professionals across the region
• Ability to make a significant social impact and contribute to economic growth
• Competitive salary, and potential KPI-based bonus
• Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

CLICK HERE TO APPLY