Customer Success Intern at a Fashion House - Amani Advisory Limited

Amani Advisory Limited - Our client is a fashion house that specializes in designing and creating luxury custom dresses.

Duration: 3 Months

Job Summary

• We are seeking passionate and proactive Customer Service Interns to join our fashion team.
• The ideal candidate will assist in providing excellent customer support, managing client communications, and ensuring a smooth customer experience, both in-store and online.
• This role is ideal for someone looking to gain hands-on experience in the fashion industry while developing strong interpersonal and administrative skills.

• Greet and attend to customers politely both in-person and online.
• Assist in responding to customer inquiries via phone, WhatsApp, email, and social media.
• Support in managing client orders, fittings, and delivery schedules.
• Maintain accurate records of customer feedback and complaints.
• Work closely with the production and sales teams to ensure customer satisfaction.
• Provide updates to clients on their orders and ensure timely communication.
• Support general administrative tasks and assist with showroom organization.
• Participate in marketing or promotional activities when required.

Interested and qualified candidates should send their CV to: talent@amaniadvisory.com using the Job Title as the subject of the email.