Credit Controller at BrighterMonday Consulting

The Credit Controller is responsible for safeguarding the company’s cash flow and profitability through effective credit management. This includes assessing customer creditworthiness, monitoring credit limits, ensuring timely payments, resolving disputes, and minimising bad debts while maintaining strong customer relationships.

1. Credit Risk Assessment

• Evaluate the financial stability and credit history of new and existing customers.
• Recommend and set appropriate credit terms and limits.

2. Cash Flow & Debt Management

• Ensure timely collection of payments to maintain a healthy cash flow.
• Actively pursue and recover overdue amounts from defaulting customers.

3. Dispute Resolution

• Address and resolve invoice or payment-related discrepancies promptly to support faster collections.

4. Financial Stability & Compliance

• Minimise bad debts and write-offs through proactive account monitoring.
• Ensure adherence to the company’s credit policies by all customers and internal teams

5. Customer Relations Management

• Build and maintain positive relationships with customers to support smooth account operations and timely settlements.

6. Reporting & Documentation

• Prepare accurate and timely reports on debtors, credit activities, and potential payment concerns for management review.
  

7. Additional Responsibilities

• Perform any other duties assigned by management in line with the role

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