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Community Health Service Delivery Technical Officer at FHI 360

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Job Description

FHI 360 is seeking three qualified candidates to fill a position of Community Health Service Delivery Technical Officer for the EpiC Uganda project to provide technical support to community-level integrated life-saving HIV/TB health services in seven regions of Uganda.

Job Summary:

The Community Health Service Delivery Technical Officers will provide technical support and oversight to the implementation of the EpiC Uganda project for community-level integrated HIV/TB services in the East, West, and North regions of Uganda. The primary responsibility of this position is to ensure successful implementation of the community-level elements of the EpiC Uganda work plan and achievement of the project’s targets and goals. The Community Health Service Delivery Technical Officer will provide coordination of and assistance on strengthening community-based platforms and supporting deployment of newly trained Community Health Extension Workers (CHEWs) in communities as per MOH policies in his/her respective regions. This role is highly collaborative, working in tandem with regional government and non-governmental stakeholders to strengthen governance and planning related to community-level health services.

Job Industry

Medical / Health Care And Social Assistance

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

Accountabilities:

  • Supports the implementation and oversight of community activities in the annual EpiC Uganda work plans.
  • Collaborates with local partners and the Ministry of Health (MOH) at the regional level to design, implement and monitor community activities including but not limited to deploying and equipping of newly trained CHEWs.
  • Works with the Regional Team Lead and Senior Technical Specialist for Community Health Services to support the provision of logistics  support to CHEWs across target regions in collaboration with EpiC Uganda finance staff, ensuring timely and accurate payments while maintaining comprehensive financial records and compliance with donor requirements.
  • Supports District Local Governments and MOH to develop and implement roadmaps for gradually transitioning CHEWs logistics support responsibilities into Government of Uganda planning, budgeting cycles, and payroll systems.
  • Supports CHEWs in effectively utilizing electronic Community Health Information System (eCHIS) and standard MoH data documentation tools, ensuring accurate reporting of service delivery data and community-level health outcomes.
  • Contributes to the writing of timely and accurate technical reports to FHI 360, the project donor, and government stakeholders as appropriate.
  • Contributes to the achievement of high-quality results in accordance with the targets identified in the work plan.
  • Contributes to program quality according to FHI 360 standards including quality assurance and quality improvement initiatives.
  • Works with regional team to ensure that activity timeframes and budgets are met, and products are reviewed and finalized.  
  • Contributes to developing lessons learned from activities related to community-level services within EpiC Uganda and applying these lessons to improve both existing programs and the design of new programs.
  • Perform other duties as assigned.

Essential Qualities

Essential Qualities
  • Knowledge of health and development programs in Uganda including familiarity with the Ugandan public health sector, national health information management system (HMIS) and national protocols, guidelines and standards for HIV service provision.
  • Knowledge of other health sectors, including but not limited to nutrition and malaria.
  • Skilled in working at the community level with local, community-based, and government partners.
  • Report writing, analytical and communication skills, including oral presentation skills.
  • Ability to manage and complete numerous tasks with a high degree of organization and limited resources.
  • Ability to meet deadlines with strong attention to consistency, detail, and quality.
  • Proficiency with database management software.
  • Articulate, professional and able to communicate in a clear, positive manner with clients, colleagues, and partners.
  • Excellent organizational and analytical skills.
  • Demonstrated proficiency with using Microsoft Office Suite required.
  • Ability to analyze and interpret data, identify errors, and prepare reports.
  • Ability to solve problems and implement corrective action as needed.
  • Fluency in English.
  • Bachelor’s degree or its international equivalent in public health, community outreach nursing, medical laboratory sciences or other relevant disciplines
  • A Master’s degree in a related field will be of added advantage
  • At least 4 years’ work experience or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job.
  • Relevant experience in HIV care and treatment and other health services at the community level. 
  • Relevant experience supporting health worker cadres and implementing community health programs.
  • Previous experience working with United States Government or PEPFAR-supported programs and experience working in an international NGO or government agency environment desirable.
  • Ability to travel within the one of three regions of Uganda: East (East, East Central, Karamoja), West (Ankole, Kigezi), North (Lango, Acholi).
  • Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
  • Ability to sit and stand for extended periods of time.
  • Ability to lift/move up to 5 lbs

Application Process

Close Date

31/10/2025

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