Claims Executive at Guinea Insurance plc

Guinea  Insurance Plc was incorporated on December 3, 1958, as a non-life  insurance underwriting firm to provide first-rate insurance solutions in the General and Special Risks business underwriting categories. Our mission is to provide professional services to our esteemed customers through the introduction of quality products driven by state-of-the-art technology backed by a group of high-profiled personnel, to maximize returns to shareholders.

• The Claims Executive will deliver excellent customer service, analyse claims and underwriting policy documents, and determine the extent of the Company's liability.

• Register notifications of claims in the software, open claim files and allocate claim numbers.
• Verify policy status.
• Acknowledge claim notifications and request supporting claims documentation from claimants or brokers for review.
• Schedule appointments with claimants or brokers to arrange post-loss inspections.
• Assist field staff with investigations to ascertain the validity of reported claims.
• Interpret policy wording, analyse and adjust claims to determine the extent of the Company's liability, and make recommendations to the Team Lead.
• Communicate offers within 24 hours after all relevant approvals have been obtained.
• Follow up and collect relevant title documents, recoveries and salvaged items from negligent third parties or insureds to reduce claims outlay before payment.
• Prepare claim requisitions and vouchers for payments to claimants, co-insurers, solicitors and other professionals.
• Review loss adjusters' reports, send copies to co-insurers and collate their opinions where applicable.
• Prepare reports on paid and outstanding claims weekly, monthly and quarterly.
• Process service agents' fees for payment.
• Compute outstanding losses for the Reinsurance Unit.
• Prepare weekly, monthly and quarterly claims reports and returns.

Interested candidates should submit an updated CV to: recruitment@guineainsurance.com using Job title as the subject of the mail.