Job Description
- We are seeking a proactive and articulateCustomer Service Representativeto join our team.
- The ideal candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring a positive customer experience.
Job Industry
Customer Service & Support
Job Salary Currency
NGNJob Salary Fixed
NoKey Deliverables
- Respond to customer inquiries via phone calls, emails, social media, and in-person interactions.
- Maintain a professional, positive, and customer-focused attitude at all times.
- Provide accurate information about products, services, and policies.
- Resolve customer complaints efficiently and escalate issues when necessary.
- Maintain records of customer interactions, feedback, and transactions.
- Follow up on customer requests to ensure timely resolution.
- Support the sales and operations team with customer-related tasks.
- Must possess efficient and accurate typing skills.
- Ensure compliance with company procedures and service standards.
Professional Qualifications
| Industry | Qualification |
|---|---|
| Customer Service & Support | OND / HND / B.Sc Degree in any discipline. 0 - 2 years’ experience in customer service or related role. NYSC members can apply. Must reside within Mushin, Oshodi, Ilupeju, or Gbagada axis for proximity to work. Excellent communication and interpersonal skills. Clear diction and eloquence are essential. Ability to multitask, stay organized, and work under pressure. Basic computer proficiency (Microsoft Office & internet usage). Strong problem-solving skills and attention to detail. |
Essential Qualities
| Essential Qualities |
|---|
|
Application Process
Interested and qualified candidates should send their CV to: apply@consollimited.com using "Customer Service Application" as the subject of the mail.
Close Date
01/05/2026