Job Description
The Business Relationship Trainee is responsible for implementation of program activities within the assigned target areas and communities in compliance with established policies and procedures.
Job Industry
Business Administration and Social Studies
Job Salary Currency
KESJob Salary Fixed
NoKey Deliverables
• Create general awareness of HiH EA operations activities in assigned areas of operation through promotion and outreach.
• Select, identify and recruit potential groups/members in accordance with the established operations policy.
• Mobilize, form and attend group meetings and ensure groups are cohesive and sustainable in line with HiH EA requirements.
• Ensure collection of member personal information and fully filled registration form (bio data tool).
• Facilitate group/member selection, group formation and general group and member management.
• Training of groups on the HiH EA model.
• Appraise group/member on level of access to credit and remit the applications to the relevant approval persons/bodies.
• Process and disburse loans and ensure continuous follow-up for timely loan repayment/recovery.
• Prepare and submit daily, monthly, semi-annual and annual reports in a timely manner
• Provide clients with post loan extension services
• In consultation with the Branch Manager, collaborate with government agencies and local NGO’s for the benefit of both the clients and the programme.
• Represent HiH EA in the designated area, including representation in local development committees; and participate in relevant forums whenever nominated such as government, community and other stakeholder forums.
• Participate and assist in monitoring and evaluation including supporting field activities, provision of data and information, adoption of findings and recommendations, documentation of case studies, experiences and lessons and adoption best practices.
• Maintain quality standards and ensure compliance with policy and procedures in implementation of activities in the assigned area.
• Ensure proper documentation and maintain adequate records for all activities through maintenance of proper and effective filling system.
• Keep assigned HiH EA assets such as equipment, tools and motor cycle in good working condition and report any breakdown and damages to the Branch Manager in a timely manner.
• Perform any other duties as may be assigned by the Supervisor from time to time.
Professional Qualifications
| Industry | Qualification |
|---|---|
| Business Administration and Social Studies | Education Diploma or higher qualification in Community Development, Social Sciences, Agribusiness/Cooperatives, Microfinance, Marketing, Business Management, Administration, Commerce, or a related field. Experience At least 1-year relevant experience Demonstrated conceptual and practical understanding of peri-urban and rural development and financing is an added advantage. Skills and Attributes Strong passion and commitment to working with marginalized rural and peri-urban communities. Excellent interpersonal, public relations, and community mobilization skills, with the ability to build and maintain constructive relationships and effective networks at community level. Self-driven with the ability to work independently and with minimal supervision. Demonstrated initiative, reliability, and consistent performance. Positive attitude, high level of integrity, and strong team orientation. Good planning, organizational, and multitasking skills, with the ability to follow instructions effectively. Strong verbal and written communication skills with working knowledge of English and Kiswahili. Computer literacy, with working knowledge of MS Office applications, is an added advantage. |
| Business Administration and Social Studies | Education Diploma or higher qualification in Community Development, Social Sciences, Agribusiness/Cooperatives, Microfinance, Marketing, Business Management, Administration, Commerce, or a related field. Experience At least 1-year relevant experience Demonstrated conceptual and practical understanding of peri-urban and rural development and financing is an added advantage. Skills and Attributes Strong passion and commitment to working with marginalized rural and peri-urban communities. Excellent interpersonal, public relations, and community mobilization skills, with the ability to build and maintain constructive relationships and effective networks at community level. Self-driven with the ability to work independently and with minimal supervision. Demonstrated initiative, reliability, and consistent performance. Positive attitude, high level of integrity, and strong team orientation. Good planning, organizational, and multitasking skills, with the ability to follow instructions effectively. Strong verbal and written communication skills with working knowledge of English and Kiswahili. Computer literacy, with working knowledge of MS Office applications, is an added advantage. |
| Business Administration and Social Studies | Education Diploma or higher qualification in Community Development, Social Sciences, Agribusiness/Cooperatives, Microfinance, Marketing, Business Management, Administration, Commerce, or a related field. Experience At least 1-year relevant experience Demonstrated conceptual and practical understanding of peri-urban and rural development and financing is an added advantage. Skills and Attributes Strong passion and commitment to working with marginalized rural and peri-urban communities. Excellent interpersonal, public relations, and community mobilization skills, with the ability to build and maintain constructive relationships and effective networks at community level. Self-driven with the ability to work independently and with minimal supervision. Demonstrated initiative, reliability, and consistent performance. Positive attitude, high level of integrity, and strong team orientation. Good planning, organizational, and multitasking skills, with the ability to follow instructions effectively. Strong verbal and written communication skills with working knowledge of English and Kiswahili. Computer literacy, with working knowledge of MS Office applications, is an added advantage. |
Application Process
Close Date
24/04/2026