Business Development Manager - DBN at Boardroom Appointments

• A leading organisation within the logistics and supply chain industry is seeking an experienced and commercially driven Business Development Manager to drive new business acquisition and strategic account growth in Durban, with national responsibility for clearing and forwarding opportunities.
• The role focuses on customs clearing, freight forwarding and bonded warehousing, requiring a proven sales professional with an established network of importers, exporters and freight forwarders. The successful candidate must have a transferable portfolio of existing clients, a strong track record of closing significant deals and the ability to operate independently while delivering measurable revenue growth.
• This is a senior, results-driven commercial position suited to a confident business developer with in-depth knowledge of SARS customs processes, strong negotiation skills and the ability to engage credibly with C-suite executives and senior supply chain decision-makers.

• Identify and secure new business opportunities among importers, exporters and freight forwarders in Durban and nationally.
• Develop targeted prospecting strategies focusing on key industries, trade lanes, decision-makers and high-volume customs clearing and forwarding opportunities.
• Leverage existing industry relationships and client networks to generate new business.
• Secure meetings with C-suite executives and senior supply chain leaders.
• Build and manage a strong sales pipeline, ensuring consistent achievement of monthly and quarterly revenue targets.
• Promote integrated clearing and forwarding services, including customs clearing, bonded warehousing, container depot services, transport and warehousing solutions.
• Assess prospective clients' customs profiles, tariff classifications, trade agreements and compliance requirements in collaboration with clearing teams.
• Ensure client engagements, rates, terms, service scope and compliance responsibilities are documented before the movement of consignments.
• Lead commercial negotiations and structure competitive deals while protecting profitability and margins.
• Prepare and present commercial proposals, requests for quotation (RFQs) and tender submissions.
• Close new business independently within approved commercial authority limits.
• Assess deal profitability, commercial risks and competitive positioning.
• Manage and grow key accounts through proactive relationship management, customer retention and revenue expansion.
• Identify and secure upselling and cross-selling opportunities within existing accounts.
• Act as the primary commercial contact for assigned clients, coordinating with operations, finance and site teams to resolve service issues.
• Build long-term customer relationships that generate repeat business.
• Collaborate with commercial sales and operations teams to ensure accurate quotations, competitive rates and timely tender submissions.
• Coordinate customer onboarding and ensure adherence to standard operating procedures (SOPs), service-level agreements (SLAs), key performance indicators (KPIs) and service commitments.
• Maintain accurate customer records, sales activities and pipeline information on the CRM platform.
• Provide weekly and monthly reports on pipeline performance, deal closures, revenue generation and market intelligence.

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