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Bilingual Sales Manager at Servtec DRC

--Powermax General Electrical Merchants Ltd--

Job Description

The client operates in the Maritime & Freight sector.

Missions The main responsibility of the Bilingual Sales Manager is to:

  • Develop the client portfolio in the maritime transport, freight and integrated logistics sector;
  • Promote all of the company's logistics services and solutions in the DRC and internationally;
  • To manage and retain strategic clients;
  • To contribute to revenue growth and to strengthen the company's positioning in the Congolese market.

Working conditions Potential constraints and difficulties:

  • Frequent travel within the national territory and sometimes abroad;
  • Working under commercial pressure with quarterly performance targets;
  • Multi-stakeholder coordination (port operators, clients, freight forwarders, carriers).

Performance indicators:

  • Revenue generated and gross profit margin;
  • Number of new clients signed;
  • Customer loyalty rate and satisfaction;
  • Freight volume handled per customer or market segment.

Job Industry

Business Development, Sales, Marketing and Retail

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

1. Business development and prospecting:

  • Identify new business opportunities in the field of maritime transport, freight and logistics;
  • Actively prospect institutional, mining, industrial and commercial clients;
  • Develop and implement business strategies tailored to each market segment;
  • Prepare commercial offers, technical and financial proposals;
  • Responding to calls for tenders and negotiating service contracts.

2. Customer portfolio management:

  • Ensure regular monitoring of existing customer accounts;
  • Identify the specific needs of each client and propose tailor-made solutions;
  • To guarantee customer satisfaction through the quality of services and the responsiveness of the service;
  • Manage commercial disputes in collaboration with the relevant departments.

3. Coordination and reporting:

  • Working closely with operations, logistics and technical management to ensure the proper execution of contracts;
  • Monitor sales indicators: revenue, margins, freight volume, satisfaction rate;
  • Produce weekly and monthly reports on business activities;
  • Actively participate in commercial and strategic coordination meetings.

4. Partnership development and representation:

  • Represent the company to port authorities, shipping companies and players in the logistics sector;
  • Identify and develop local and international strategic partnerships;
  • Participate in professional events, trade fairs and specialized exhibitions (transport, logistics, shipping).

5. Mobility and national coordination:

  • Ensure frequent travel to the main cities and activity areas of the country (Matadi, Boma, Lubumbashi, Goma, Kolwezi, etc.);
  • Contribute to the harmonization of business practices between the different agencies or branches;
  • Transmit useful field information to management to adjust the national strategy.

Essential Qualities

Essential Qualities
  • Excellent knowledge of the maritime sector, international freight and multimodal logistics;
  • Good command of customs, port and land transport procedures;
  • Solid understanding of the Congolese market and its economic players;
  • Proficiency in commercial reporting and CRM tools.
  • Develop a client portfolio and conduct high-level negotiations;
  • Develop competitive commercial offers and appropriate technical proposals;
  • Analyze customer needs and anticipate market trends;
  • Working collaboratively with operational and logistics teams;
  • Communicating effectively in French and English, both orally and in writing.
  • Entrepreneurial spirit and a strong sense of results;
  • Excellent presentation and interpersonal skills;
  • Rigour, autonomy and strong adaptability;
  • Team spirit, loyalty and professional integrity.

Degrees and training:

  • Master's degree (Bac+5) in International Business, Logistics, Transport or equivalent;
  • Further training in negotiation or sales management is desirable.
  • Minimum 7 years of experience in the maritime, freight or international logistics sector;
  • Proven experience in B2B customer development and high-volume contract management;

LANGUAGES :

  • Professional French and English required;
  • Any other language (Swahili, Lingala, Portuguese) is an asset.

Application Process

Close Date

17/11/2025

Apply Now!