Analyst

To service our customers by obtaining and providing accurate data and information, measuring performance and providing intelligence to enable continual improvement.

• Compile and update existing daily/weekly/monthly reports. (DPMO,TCF,iQS)
• Review and optimize business processes within QMC.
• Research best practice and new innovative ways of presenting data.
• SharePoint administration libraries, Lists, site permissions and workflows.
• Ad hoc and bi-annual reporting.
• Manage multiple portfolios.
• Identify, analyze and interpret trends or patterns in complex data sets using statistical techniques with a focus on increasing service efficiency.
• Design and build excel reports based on business requirements using power pivot, Power query and Dax.
• Experience in developing PowerBI reports.
• Data processing implementing protocols for data processing, cleansing and verification of data used for analyses
• Proposed system improvements by analysis facilitating JAD sessions.
• Enhancing data collection procedures to include information that is relevant for Building reports.
• Design, create and execute test cases and test scripts.
• Document business requirements in the form of BRDs, use cases, user stories and Business rules

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