Agency Manager at Servtec DRC

RELATIONSHIPS:

1- Direct hierarchical

· DG

2- Team supervision:

· Lubumbashi Sales Team

Sales Administration / Stock Management

3- Functional

· DAF

· ADV

• Inventory Manager 

Define and implement the sales strategy

Develop and manage the company's sales budget (sales, margins and sales teams)

1- Business Development

• Prospecting and business development in the area
• Sales optimization, product range profitability
• Management of department heads:
• Mining clients and subcontractors
• Agro (major accounts and distribution)
• Industries
• Livestock farming
• Horeca
• Prescribers, institutions and funders
• Preparation and monitoring of quotes (control, follow-up)
• Monitoring of tenders
• Customer-based/product-based strategy
• Weekly scheduling of visits and appointments according to strategy and objectives
• Implementation of the weekly report
• Support and training via client appointments with the teams
• Monitoring of objectives and variable compensation

2- Key Accounts - Business Development

• Key Account Monitoring
• Prospecting for new clients, introduction to the sales team - follow-up
• Monitoring product consumption - replenishment planning - stock controls
• Order taking for "out-of-stock" products
• Direct and indirect special orders
• Market and competitive intelligence and monitoring

3- Diversification

• Product range diversification
• Identifying the future needs of customers
• Arbitration with the General Management regarding product range developments
• Implementation of marketing tools, monitoring of field missions, organization and invitations to clients
• Communication, monitoring of social media activity

4- Administration

• Billing/delivery tracking in the area
• Archiving
• Monitoring of outstanding balances and follow-up in the area
• Monitoring of imports in the area
• Sales Administration and Stock Management Supervision in Lubumbashi
• Organization of quarterly inventories in collaboration with the finance department.
• Establish and monitor KPIs to evaluate sales performance
• Inform management of any irregularities or anomalies within the company.

• To perform any other task within their area of ​​expertise as assigned by their superiors.

CLICK HERE TO APPLY