After Sales Engineer - Rwanda

Background Information 

Career Options Africa Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda, Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South Sudan. 

Our client, in the energy Industry dealing with Electric Motors, is actively seeking a dedicated and knowledgeable professional to join their exceptional team in Rwanda. 

THE JOB 

As the After-Sales Engineer, you will be responsible for the maintenance, inspection, and quality assurance of client swap stations located in Rwanda. This role requires close coordination with the Quality Department and customers to ensure timely problem resolution, performance optimization, and compliance with company quality standards. 

Gross salary of RWF 704,026.93 

• Perform maintenance and inspection of swap stations in Rwanda.  
• Investigate and handle quality issues reported by customers in the assigned regions.  
• Provide daily feedback on market issues, defects, and solutions to Guangdong SRE.  
• Maintain detailed maintenance records for each product and ensure data accuracy.  
• Develop and implement inspection and maintenance plans for all SRE products in the domestic market.  
• Prepare and submit regular maintenance summary reports to the Quality Department.  
• Conduct on-site investigations promptly in response to reported abnormalities.  
• Summarize recurring issues identified in the market and propose preventive or corrective measures.  
• Ensure all work activities comply with company safety and quality management standards. 

Time to Answer

2 open days

Process

1 Phone Call

1 Onsite Interview

Days to get an Offer

4 Days after Interview