Job Description
The Administration Services Supervisor is responsible for the day-to-day delivery of the Talent Acquisition Operations Recruitment and Pre-Boarding administration teams. Leading a team of administrator for designated business area, they will assure the teams are right-sized, appropriately skilled and trained and delivering against agreed SLA’s and KPI’s.
Job Industry
Administrative and Support Services
Job Salary Currency
SARJob Salary Fixed
NoKey Deliverables
PEOPLE
- Manage all business areas in scope of work (existing and new)
- Manage a team of administrators for a designated business area
- Ensure team motivation and operational effectiveness through team supervision and follow up
- Demonstrate excellent stakeholder management skills, act as a trusted partner for the Talent Acquisition Operations team, HR, Hiring Managers and other parties involved in recruitment process
- Embed and drive Continuous Improvement Initiatives
TECHNICAL
- Be a subject matter expert for your team members, provide education and guidance to ensure efficiency of administrative processes
- Provide expert knowledge of our Applicant Tracking Systems for your team
- Understand and remove all team’s productivity roadblocks
- Regularly review adherence to process and address appropriately
- Identify process improvement opportunities & ensure change management
- Continually identify process improvement opportunities in your area and communicate these appropriately
- Deliver All reporting capabilities to ensure your team are meeting targets and client expectations
- Effective planning and organisation for current and future work volumes and projects
- Manage Risk and compliance expectations
COMMERCIAL
- Ensure all SLA’s, KPI’s and your team objectives are met
- Constantly grow your market expertise and leadership skills
- Ensure that an experienced focused, value add approach to the operational delivery of the service is at the heart of everything the team delivers
- Ensure all process documents are up to date
Professional Qualifications
| Industry | Qualification |
|---|---|
| Administrative and Support Services | Qualifications Relevant diploma or degree or relevant experience EXPERIENCE 2 – 4 years management experience Demonstrate knowledge of recruitment and or pre-boarding administration Experience building and managing a high-performing team, with a genuine passion for developing talent Focus on quality and execution Ability to build relationships at all levels and work in collaboration with other internal departments through virtual and face to face interaction. Experience in enabling technology to deliver recruitment services Demonstrated knowledge and understanding of administrative processes, including but not limited to: job posting, CV / documents processing, interview scheduling, travel management Good understanding of the mining industry and industry trends Strong PC skills, with a confident approach working with MS Office and ATSs’ Experience of developing SLAs/KPIs to enhance service delivery Ability to understand risk, exercise judgement and take independent action |
Application Process
Close Date
14/05/2026