Apply Now!

5-Star Hotel : Head Receptionist at Helderberg Personnel

--Powermax General Electrical Merchants Ltd--

Job Description

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.  

Job Industry

Administrative and Support Services

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Take responsibility for the smooth operation of Reception, acting as the senior point of contact in the Front Office Manager's absence
  • Manage check-ins, check-outs, guest accounts, and golf-related transactions using the property management system
  • Lead and supervise team members, resolve guest queries or complaints effectively, and upsell hotel facilities
  • Balance cash, manage floats, and ensure strict control over financial transactions and end-of-shift procedures

Essential Qualities

Essential Qualities
  • 3-5 years of Front Office experience in a luxury 4/5-star hotel, with at least 1-2 years in a supervisory or senior leadership position
  • A relevant hospitality, hotel management, or tourism qualification
  • Proficiency in hotel property management systems (Protel is highly advantageous)
  • Strong administrative, communication, and cash-up skills, with a flexible approach to working shifts, weekends, and public holidays

Application Process

Close Date

15/11/2026

Apply Now!