Front Office Manager at Quality Care Trainers Holdings Limited

We are seeking a highly organized and versatile individual to join our team as a Front Office Manager. This role combines administrative support with client interaction and social media management, requiring excellent communication skills and a proactive approach.

About Quality Care:

Quality Care is a Kenyan Company that Is based in Nairobi but trains in all counties in Kenya. The core business of Quality Care is to train medical personnel in emergency care. Primarily in Basic Life Support, Advanced Cardiac Life Support, Pediatric Advanced Life Support and Pre Hospital Trauma Life Support and allied emergency courses

•  Help to manage training schedules, appointments, meetings, and travel arrangements.
• Help prepare and organize documents, reports, and presentations.
• Handle confidential information with discretion.
• Conduct research on training programs and compile data as needed.
• Manage and prioritize incoming emails and correspondence.
• Maintain and organize filing systems (both physical and electronic).
• Structure and send professional emails and correspondence.
• Perform basic office tasks, such as photocopying, scanning, and printing.
• Order and maintain office supplies.

Front Desk & Client Interaction:

•  Greet and welcome clients and visitors in a professional and friendly manner.
• Answer and direct phone calls, taking accurate messages.
• Manage the reception area, ensuring it is clean and organized.
• Schedule appointments and manage meeting room bookings.
• Provide information and assistance to clients and visitors.

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