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Operations Supervisor at Solvo Global

--Powermax General Electrical Merchants Ltd--

Job Description

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring.

Job Industry

Administrative and Support Services

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Lead and mentor a team of agents
  • Address absenteeism and performance issues constructively
  • Monitor KPIs and SLAs to ensure operational excellence

Essential Qualities

Essential Qualities
  • Deep understanding in the BPO industry
  • English B2+/C1
  • Proficiency in data analysis and reporting tools
  • Experience with CRM, ERP, and scheduling platforms
  • Work Schedule: ON-SITE Royal Offices, Mogotio Road, Westland
  • Full-time (45 hours/week) | Full availability required

Application Process

Send your resume to:

Email: kevin.guzman@solvoglobal.com

Close Date

24/10/2025

Apply Now!