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Desk Controller at South African Airways Technical

--Powermax General Electrical Merchants Ltd--

Job Description

Reference NumberSAA250929-5
Job TitleDesk Controller
DivisionSAAT
Business UnitNetwork Planning, Scheduling and Airline Partnership

As a Desk Controller, you will be the central hub of communication and logistical support for our Line Maintenance Operations. You’ll ensure that technicians, flight crews, and support teams have the right information, tools, and resources to keep aircraft moving safely and efficiently. From managing schedules and equipment to updating systems and liaising with internal and external stakeholders, your role is key to maintaining operational flow and customer satisfaction.

Job Industry

Procurement, Logistics , Supply Chain Management

Position Reporting To

Duty Manager

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Communicate operational information to flight crew, technical staff, departments, and customer airlines (e.g. parking bays, ETAs, MEL deferments, ETOPS checks, fuel figures, etc.)
  • Compile and update aircraft schedules, ensuring availability to all relevant personnel
  • Monitor schedule changes and communicate updates promptly
  • Arrange aircraft spares and ground handling equipment as needed
  • Track and record aircraft movements between SAAT Technical and ramp areas
  • Update maintenance information on web-based platforms for foreign operators
  • Ensure IT systems and programs required for maintenance and scheduling are operational
  • Monitor stationery supplies and report needs to the Manager
  • Perform reasonable requests from the Manager to support operational needs

Essential Qualities

Essential Qualities
  • A qualified aircraft technician with 2 years post-apprenticeship experience,
  • OR
  • An appointed production controller, planner, or aviation storeman with 5 years’ experience and a solid understanding of Line Maintenance activities
  • Communication (English – verbal & written) Advanced
  • Microsoft Office & Outlook - Intermediate
  • Planning & Organising - Advanced
  • Interpersonal Skills - Advanced
  • Tactful and team-oriented
  • Self-motivated and customer-focused
  • Able to work under pressure and maintain confidentiality
  • Detail-oriented with strong analytical thinking
  • Committed to SAA values:
  • Customer Focus | Accountability | Integrity | Safety | Excellence in Performance | Valuing Our People
  • Skills That Set You Apart
  • Strong interpersonal and communication skills (verbal and written)
  • Proficiency in Microsoft Office and Outlook
  • Excellent planning and organising abilities
  • Ability to work under pressure and maintain confidentiality
  • Analytical thinking and attention to detail
  • Customer-focused mindset with tact and teamwork

Application Process

Close Date

10/10/2025

Apply Now!