Business transformation Officer NO-B at World Food Programme
--Powermax General Electrical Merchants Ltd--
Job Description
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
ABOUT IT Operations AT WFP
This position is based in Bujumbura and reports to Country Director
ORGANISATIONAL CONTEXT:
Job holders operate with minimal supervision across several business areas maintaining contacts with business counterparts to bring business needs into IT. They are heavily involved in day–to-day activities and analytical work. Job holders provide advice on business needs using their technical knowledge and experience. They may provide guidance to more junior staff.
JOB PURPOSE:
Partner with the business to understand their needs and operating environment in order to transform business requirements into solutions exploiting IT capabilities and focusing on business satisfaction.
Job Industry
Job Salary Currency
Job Salary Fixed
NoKey Deliverables
1. Capture, analyze and document (i.e. through diagrams, flowcharts, data models, user experience designs, storyboards) business requirements for IT solutions and services following WFP policies, standards and strategies.
2. Communicate business requirements to business counterparts, for a shared understanding of the requirements and effective implementation of strategies/plans.
3. Baseline and track business requirements through to implementation ensuring efficient management of change.
4. Test and analyze IT solutions and document the match against business requirements for quality and accuracy.
5. Establish and maintain close partnerships with business counterparts to effectively meet their needs.
6. Manage the service catalog of IT solutions offered to the business, including current, retired and those in the pipeline to ensure effective knowledge management.
7. Manage alignment of IT service levels with SLAs for solutions or services focused on the business needs. Conduct survey on business satisfaction with IT solutions and services.
8. Manage estimates, business cases, planning, risk identification, problem and issue management to ensure the effective delivery of IT solutions.
9. Adhere to processes, procedures and templates for the Business Relationship
10. Management, Business Analysis and IT Project Management functions to ensure compliance and consistency.
11. Provide capacity strengthening plans to identified government actors
12. Work on emergency telecommunication preparedness and response plans for the country
13. Support the DAS and Data section in implementing it plans
Essential Qualities
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Governance, Strategy and Architecture Shares knowledge of IT governance process and system architecture development with team and analyses current designs for improvements and enhancements while ensuring compliance with legislation and specifies any required changes. Change Implementation, Project Management, Planning and Optimization Demonstrates the ability to collate time, resource, and budgetary estimates from multiple stakeholders to design plans for complex projects, implementation activities and manages the change control procedure, while ensuring that project deliverables are completed. Technical Expertise Exhibits deep technical knowledge in area of expertise and actively transfers knowledge to strengthen the skill base across the function; considers the most appropriate use of technical resources to ensure skill development and optimization of resource allocation. Requirement Definition & Management Specifies and documents business requirements as directed, ensuring traceability back to source; analyses them for adherence to business objectives and for consistency, challenging positively as appropriate. Works with stakeholders to prioritise requirements. Strategic Account Management Proactively engages key stakeholders at existing/potential client sites to gain an understanding of how WFP can best serve as a strategic partner in meeting future business needs. Business Analysis Has in-depth understanding of operational requirements, business issues and opportunities to conduct stakeholder and benefit analysis of options to identify effective and optimal • Has analysed major technical issues of projects and formulated recommendations. • Has participated in the analysis and re-design of business processes or applications. • Has conducted cost-benefit analyses to support project management. STANDARD MINIMUM ACADEMIC QUALIFICATIONS : Education : Advanced university degree in Computer Science, engineering or other relevant field, or First University degree with additional years of related work experience or trainings/course. Language: Fluency (level C) in both French and English
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