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Universal Banker - Imaara Branch at Standard Bank Group

Nairobi, Kenya

Job Description

To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Job Industry

Banking and Investments

Job Salary Currency

KES

Job Salary Fixed

No

Essential Qualities

Essential Qualities

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Personal and Private Banking
1-2 years

  • Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioral Competencies:

  • Checking Details
  • Convincing People
  • Developing Expertise
  • Embracing Change
  • Establishing Rapport

Technical Competencies:

  • Application & Submission Verification (Consumer Banking)
  • Banking Process & Procedures
  • Client Acceptance & Review
  • Customer Understanding ( Consumer Banking)
  • Product Knowledge (Consumer Banking)

Application Process

Close Date

13/10/2024

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