Underwriting Administrator

Nairobi, Kenya
Underwriting Administrator
  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 3 years
  • Location Nairobi
  • Job Field Insurance 
Key Responsibilities
  •  Respond promptly to client and underwriter inquiries and provide status updates.
  •  Resolve problems by referring to policies, procedures, and standards.
  •  Obtain quotes from providers, perform comparisons, and share the information with clients.
  •  Communicate with customers to gather necessary information for the underwriting process.
  •  Compile data and perform routine tasks to support the underwriting process.
  •  Assess mail, correspondence, records, and reports to determine processing requirements.
  •  Initiate and follow up on claims until settlement or repudiation.
  •  Ensure accurate submission of claims by clients to the provider and vice versa.
  •  Process policy renewals and endorsements.
  •  Manually set up and input new business, renewals, and reinstatements in the Birthmark system.
  •  Screen incoming telephone calls and respond to inquiries within predetermined scope.
  •  Compile reports and maintain files and logs.
  •  Manage assigned workload with a focus on quality and productivity.
  •  Provide excellent customer service while interacting with clients.
  •  Collaborate with underwriting departments to research and resolve escalated underwriting issues.
  •  Provide technical underwriting support to team members.
  •  Perform administrative tasks such as printing, photocopying, and scanning.
Skill & Experience
  • Bachelor’s degree with upper-class honors in Actuarial Science, Insurance, or Business
  • Proficient in Microsoft Excel, Word, Publisher, and other relevant software applications.
  •  Punctual and time-conscious
  •  Dedicated and passionate
  •  Self-motivated and proactive
  •  Able to work with minimal supervision
  •  Exhibits honesty and integrity
  •  Quick learner
  •  Strong academic background

Method of Application

Send your application to Martin@jantakenya.com

Apply Here