Site Reliability Engineer at Vodacom

t Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

he Site Reliability Engineer ensures the scalability, performance, and reliability of big data platforms (Hadoop, Spark, Flink, Kafka, etc.) by bridging software engineering and operations. The role focuses on automation, monitoring, incident management, fault tolerance, and disaster recovery to maintain high availability across data clusters. Additionally, it involves proactively resolving bottlenecks, enforcing SLAs, optimizing resources, and securing data pipelines, enabling efficient, continuous, and reliable delivery of analytics and data-driven services at scale.

Key accountabilities and decision ownership 
•Platform Reliability and Performance: Ensure high availability, scalability, and optimal performance of big data platforms (e.g., Hadoop, Spark, Kafka, HDFS, Iceberg) through proactive monitoring, tuning, and capacity management.
•Automation and Infrastructure as Code: Design and implement automated deployment, configuration, and recovery processes using tools like Ansible, Terraform, or Kubernetes to improve operational efficiency and reduce human error.
•Incident Management and Root Cause Analysis: Lead incident response for critical big data systems, perform detailed post-incident reviews, and implement corrective actions to prevent recurrence.
•Observability and Monitoring: Develop and maintain comprehensive observability frameworks (metrics, logging, alerting) using tools such as Prometheus, Grafana, or ELK to ensure early detection of anomalies and service degradations.
•Security, Compliance, and Change Governance: Enforce data platform security controls, manage configuration changes, and ensure compliance with organizational and regulatory standards for data protection and access.

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