Sales Administrator
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Nairobi
- Job Field Sales / Marketing / Retail / Business Development
Responsibilities:
- Receiving and processing purchase orders.
- Issuing sales transaction invoices.
- Verifying orders, including customers' personal information and payment details.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records.
- Compiling monthly sales reports.
- Expediting orders through internal liaison.
- Directing feedback from customers to relevant departments.
- Identifying new products to add to those on offer.
- Supporting the sales department with other administrative tasks, if requested.
Requirements:
- 2 years experience in sales Administration, Sales Support Agent, or a similar role.
- Degree in Marketing, Business Administration, or a related field
- Understanding of sales performance metrics
- Exceptional interpersonal and customer service skills.
- Experience with industry software such as HubSpot CMR, Fresh Sales, or similar.
- Advanced MS Excel skills
- Advanced knowledge of administrative recordkeeping.
- Familiarity with sales reports and sales records.
- Proficiency with word processing and spreadsheet software.
- Excellent written and verbal communication skills.
- Excellent organizational and multitasking skills
- A team player with a high level of dedication
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