People and Culture Manager at FHI 360

The People & Culture Manager oversees country office P&C operations, ensuring full compliance with local laws and FHI 360 policies. This role manages recruitment, employee relations, performance management, learning and development, payroll, and benefits administration. The P&C Manager is the primary HR advisor to the country leadership team and ensures alignment of people practices with organizational priorities.  

Accountabilities

• Ensure that the country complies with employment standards, HR policies and FHI 360 policies and procedures.
• Oversee all country-level P&C functions and processes from onboarding to transfer, promotion and separations.
• Support the development of personnel policies by working closely with regional and headquarters P&C team and managing and implementing personnel policies and procedures.
• Manage employee relations, including investigations and resolution
• Oversee the recruitment, selection and onboarding of all employees.
• Maintain and prepare all personnel files, ensuring that all information on each employee is current, accurate and filed. This includes maintenance of employee documentation using our HRIS systems.
• Prepare and distribute internal and external job postings and liaise with candidates and management at various stages of the recruitment process.
• Initiate and track reference checks, ensure other background checks are completed.
• Update information on all staff members and manage the various types of employment contracts.
• Coordinate the benefits administration and staff compensation for the Rwanda office.
• Provide advice and counsel to staff on personal and professional matters, including providing guidance and direction to the management team and employees on human resources related topics.
• Develop, manage and implement personnel policies
• Work with staff and management to facilitate staff development and training opportunities. Communicate and ensure compliance and consistency with office practices and policies and compliance with all employment related laws.
• Provides support to the Chief of Party/Country Representative and project managers to ensure that staff teams issues are effectively managed and motivated.
• Provides advice and consultation to Management on HR matters.
• Ensures recruitment and sourcing systems are implemented that meet the demands of the Burundi office current and future skill needs.
• Working closely with Compensation team and P&C Partner, provides oversight on the country compensation structure and payroll management including assisting in the education and interpretation of programs for managers and staff.
• Working closely with Project Leads and country leadership, supports the annual salary adjustment process, promotion and equity reviews for the office.
• Supports the development of P&C team goals for the Burundi office.
• Manages all areas of HR generalist administration, policy interpretation, hiring/terminations support, timekeeping, performance management, benefits administration, compensation and payroll administration.
• Conduct exit interviews, review turnover data and make recommendations for improvement. Facilitates the development of action plans and monitors progress in response to employee engagement surveys.
• Enhance organization learning and development by facilitating HR related training programs and group discussions on various topics for staff and management.
• Establishes partnerships to deliver value added service to management and employees that reflect the business goals/objectives of the organization.
• Establishes and maintains equity, transparency and consistency in the interpretation, determination, implementation, and administration of HR policies, procedures, and guidelines on all HR related matters applicable to the staff.
• Stay abreast of changes in country labor laws and regulations.
• Supervise the administrative and support staff when necessary
• Performs other duties as may be assigned.
• Performs any other related duties or responsibilities that may be assigned.

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