Operations Manager

Seeking a highly organised, self-driven Operations Manager for comprehensive administrative support and property operations oversight. You are self driven, will manage clients, supervise field staff, handle statutory compliance, licensing, financial reporting & expenses while serving as the central hub for all stakeholders.

Administrative Support & Communication

• Perform variety of administrative tasks supporting senior managers and directors
• Act as point of contact among executives, employees, clients and external partners
• Manage information flow in timely and accurate manner
• Format information for internal and external communication – memos, emails, presentations, reports
• Take minutes during meetings and screen/direct phone calls
• Organize and maintain office filing systems – digital and manual
• Manage office supply inventory

Financial Management & Reporting

• Accurate record keeping on all company processes and expenditure
• Weekly expense processing, disbursement and record keeping
• Monthly and annual expenses, reporting and analysis (licensing, utilities, service providers)
• Track daily expenses and prepare weekly, monthly or quarterly reports

Operations & Staff Supervision

• Oversee performance of all field and operation staff
• General supervision of caretakers and occupancy/maintenance of managed properties
• Follow up on tasks and assignments allocated to field staff, supervisors, caretakers, cleaners, maintenance
• Work with internal auditor to plan random inspections and ensure timely weekly reports
• Ensure caretaker supervisor carries out frequent training and coaching of caretakers
• Track statutory leave days for caretakers and arrange substitutions

Property & Incident Management

• Prompt processing of incidents occurring on managed properties
• Ensure field staff report criminal/illegal activities to police and management
• Process and log all incident reports submitted to head office
• Follow up debt collection procedures liaising with field staff, lawyers and auctioneers

Collaboration & Compliance

• Work closely with internal audit and finance supervisor in managing company operations
• Ensure adherence to caretaker guidelines and company procedures
• Travel and accommodation arrangements where needed
• Contribute to business efficiency through resourceful, innovative, and proactive approach

1. Submit your resume and cover letter only (automatic disqualification if you submit credentials and certificates)
2. Subject of your application should read GKL/25/OPERATIONS MANAGER-[FirstName LastName]

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